SMBLive Customer Acquisition and Support Services focus on driving acceptance and growth of your carrier-branded SaaS solution.

We deliver:

• Go-to-Market Strategy
  We provide direct support for paid search, banner advertising, and online social marketing campaigns to drive the largest number of well-qualified candidates to your solution.

• Web Optimization
  We create a seamless search-find-try-buy-refer experience, including landing page development, call-to-action optimization, and web analytics.

• Telesales
  "High touch" telesales can play a significant role in converting 'trialists' to paying customers. We provide scripts, sales training, or outsourced telesales functions both pre and post customer sign up.
• Customer Service
  SMBLive's 'white glove' approach to customers ensures carriers and SMBs have the support required to be successful. SMBLive can provide train-the-trainer support or take on Tier 1, Tier 2 or full outsource support functions.